@TessaAshford Regarding theme, do you need to update? If yes, please do follow these detailed update instructions… twitter.com/i/web/status/9…

@TessaAshford Have you tried by logging into support using a different browser? Cleared your browser cache? Failing… twitter.com/i/web/status/9…

Always keep your website maintained & updated. Update your plugins, schedule regular backups, apply the Avada patch… twitter.com/i/web/status/9…